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Plans · Lobby

The front desk, run properly.

Lobby is Flex for reception and pricing: reservations, front desk, housekeeping, rates and distribution in one system — with the direct booking engine and channel manager included, not sold back to you as extras.

What's in Lobby

Everything reception touches

The whole front-of-house workflow, plus the distribution and fiscal basics most vendors charge extra for.

Front desk & reservations

Check-in, check-out, room moves, group bookings and guest history on one calendar.

Rates & availability

Seasonal rates, packages and promotions applied automatically — no spreadsheets.

Housekeeping

Live room status, cleaning schedules and maintenance jobs, in sync with reception.

Direct booking engine

Commission-free bookings from your own website, straight into the calendar.

Channel manager

Rates and availability synced to OTAs; bookings flow straight back in.

Finance foundations

Country tax setup, service charge and chart of accounts, a daily summary report for your accountant, and standard fiscal reference numbering on every invoice.

Lobby keeps proper books from day one. Every folio close posts to a journal behind the scenes — upgrade to Estate later and your history is already there, no migration.

Guests

Know every guest by name

Profiles, stay history and lifetime value on one screen, so reception greets returning guests like returning guests.

  • Guest profiles and stay history
  • Group and individual reservations
  • Fast check-in and check-out
Guest 360 view — lifetime spend, total stays and stay history on one screen
Pricing

Pricing without the spreadsheets

Set seasonal rates and packages once and let Flex apply them — to the front desk, your website and every channel at the same time.

  • Seasonal and day-of-week pricing
  • One set of rates across every booking source
  • Rate rules that stop overselling
Rate calendars — rate plans by room type, with published rates and line counts
Add-ons

Extend Lobby when you need to

Optional extras priced per property — pick only what your operation uses. Spa and Table Reservations need the point of sale that arrives with Venue.

Payment gateways

Take cards and online payments through your own merchant account — priced per provider.

SiteMinder & GDS connections

Connect to SiteMinder and global distribution systems alongside the built-in channel manager.

Country-specific fiscalisation

Local tax-authority and e-invoicing formats where your country requires them — standard fiscal references are already included.

See all add-ons →

When you're ready for more

Lobby grows with the property

Same system, same data — switching tiers is an entitlement change, not a migration.

Add restaurants & bars Venue

Full point of sale for your outlets, with every charge posting straight to the guest folio and the books.

Explore Venue →

Add the back office Estate

Full finance, inventory, purchasing and goods receiving — the whole property, front desk to general ledger.

Explore Estate →

Lobby runs in the cloud and is single-currency; multi-currency arrives with Estate.

Get Lobby priced for your property

Tell us your room count and we'll quote Lobby for your property — and flag if another tier fits better.