Why us Deployment Features Plans Owners & GMs Classic Books
For IT departments

Property management software, built by people who run infrastructure.

Most PMS vendors hand you a login and leave the network, servers and POS hardware to your team. We design and support that layer too — so evaluating Flex means fewer unknowns on your side, not more.

Architecture

One codebase, two deployment modes

Flex is a single application. Cloud deployments run in our hosted environment; on-premise deployments run the same software on a server at your property. You're never choosing between two different products.

  • Cloud: browser-based access, hosted and patched by us, automatic backups
  • On-premise: runs entirely on your local network, no external dependency for day-to-day operation
  • Same data model and workflows either way — migration between modes doesn't mean re-implementation
[ Deployment architecture diagram ]
Network & hardware

We don't just integrate with your network — we can build it

Fifteen years of hospitality deployments means we're brand-agnostic on networking (MikroTik, Ubiquiti, Ruijie, D-Link and others) and comfortable working alongside an existing IT team or standing up the network ourselves.

  • POS hardware integrated with Flex, not bolted on afterwards
  • On-premise servers supplied and installed by us, remotely supported worldwide
  • Happy to work within your existing network standards, or advise where there are none yet
[ Network / hardware overview ]
Security & data

What to ask, and what we'd tell you

Where does cloud data live?

On secure hosting with off-site backups. Tell us your data-residency requirements and we'll advise whether cloud, on-premise, or a specific region fits.

What happens to on-premise data?

It stays on your property, on hardware we supply and install. Nothing leaves the local network as part of normal operation.

How are updates handled?

Cloud updates are automatic. On-premise updates are scheduled with you — no surprise changes to a live front desk.

Can we run our own network alongside your hardware recommendations?

Yes — we can work within an existing network design, or design one from scratch if there isn't one. It's a conversation, not a fixed spec.

Who do we call when something breaks?

One number, for the software or the infrastructure underneath it. We don't point you at a separate network vendor.

Bring your questions

Whether you're scoping cloud, on-premise or a hybrid rollout, talk to the team that builds both the software and the infrastructure.