Resort Manager Flex is the same software whichever way you run it. Choose the model that fits your property today — and change your mind later without changing systems.
We host and run Flex for you. No server to buy — just the point-of-sale terminals, printers and a small on-site node we set up, which keeps POS and cashier running even if your internet drops.
Flex runs entirely on a server at your property, fully self-hosted. No cloud dependency at all — everything, including POS and cashier, runs on your local network.
Both run identical software. The difference is where it lives and who looks after the hardware.
| Cloud (Hybrid) | On-premise | |
|---|---|---|
| Where it runs | Our hosting | A server at your property |
| Works without internet | POS & cashier keep running through a blip; full system needs a connection | Yes — runs entirely on the local network |
| Where your data lives | Secure cloud, backed up off-site | On your property |
| Hardware to buy | Minimal — POS terminals/printers + a small bridge device (we supply) | On-site server (we supply & install) |
| Updates | Automatic | Scheduled by us |
| Typical cost shape | Monthly subscription | Up-front setup + support |
| Best for | Good connectivity, minimal on-site IT | Remote sites, data-residency needs |
Not sure? Tell us about your property and we'll recommend the right model. Get advice →
Cloud or on-premise, there's still a network, POS hardware and — for on-premise — a server that all have to work together. That's not a side project for us — it's what we've done for fifteen years, alongside the PMS.
With other PMS vendors, on-premise means "find your own server, network and IT support."
With us, it means we design it, supply it, and arrange local hands-on support for the hardware.
A short conversation about your size, locations, connectivity and whether you're moving from Classic or another system.
We advise cloud or on-premise based on how your property actually operates — and quote for it.
We provision the system (and install hardware for on-premise), then bring your data and configuration across.
Your team is trained on the workflows they'll use daily, with us on hand through go-live and beyond.
Yes. It's the same software, so your data and workflows move with you. We handle the migration.
Nothing — it keeps running on your local network. That's the main reason remote and island properties choose it.
Not for software — we remote in for that anywhere in the world. For hardware, we supply and install everything, but we recommend having a local contact who can swap out a box if one fails, since we can't always get someone on-site ourselves. We're happy to help you find or brief that person.
On secure hosting with off-site backups. If you have specific data-residency requirements, tell us and we'll advise.
It depends on property size and deployment, but we scope this up front so you get a realistic timeline in your quote.
Tell us about your property and we'll recommend cloud or on-premise — and quote for it.
