Why us Deployment Features Plans Owners & GMs Classic Books
Where we work — Indonesia

Hotel software for Indonesia — proven here for fifteen years.

Resort Manager Flex is a full PMS for hotels, resorts and villas, built on fifteen years of running hospitality systems across Indonesia. Built and supported by a team working worldwide — proven on properties here.

Why it fits

Software shaped by Indonesian properties

Indonesian hospitality isn't one market. A four-villa compound in Canggu, a boutique resort in Ubud and a multi-outlet beach property run very differently — and most PMS vendors only see the middle of that range. We've built for all of it: Flex handles single-villa and multi-villa operations as comfortably as full hotel and resort setups, with POS for every restaurant and bar.

  • Villa management software as much as hotel PMS — rooms, villas and mixed inventories
  • Hardware supplied and installed on-site, software supported remotely — wherever your island is
  • The network, servers and POS designed and installed by the same team
  • Fifteen years running Indonesian properties on Resort Manager

See the features →

Guest profile in Resort Manager Flex — stay history, preferences and folio in one view
Cloud or on-premise

Two ways to run it across the archipelago

Same software either way — the right answer depends on where your property is and what its connection looks like.

Cloud Hybrid

Where connectivity is solid — most of Bali, Java and the major destinations — cloud keeps on-site hardware to a minimum. A small on-site node keeps POS and cashier serving through an outage, syncing the moment the connection returns.

On-premise Self-hosted

For remote islands and properties where the internet can't be trusted, Flex runs entirely on a server we supply and install at your property. No cloud dependency at all — reception, POS and reporting all work on your local network.

Not sure which fits? Tell us where the property is and we'll advise. Get advice →

Common questions

Indonesia FAQ

Where is the team based?

Resort Manager is built and supported by people working worldwide. What matters on the ground: fifteen years of Indonesian deployments, and the networks, servers and POS hardware we've supplied and installed for properties here.

Do you support villas as well as hotels?

Yes. Single villas, multi-villa compounds and mixed villa-and-room properties are a core part of how Flex is built — not an afterthought bolted onto a hotel system.

Can you build our network and POS too?

Yes — that's the difference. We design and install brand-agnostic networking (MikroTik, Ubiquiti, Ruijie, D-Link and others), on-site servers and POS hardware, so one team is accountable for the whole stack.

What about properties outside Bali?

Cloud deployments run anywhere with a workable connection, and on-premise covers the places without one. Software support is remote wherever you are; for hardware we supply, install and help you arrange local hands when needed.

Talk to a team that knows Indonesian properties

Tell us about your property and we'll recommend cloud or on-premise — and quote for it.