Seven thousand islands, wildly different connectivity. Flex is a PMS you can run fully on-premise with no internet dependency at all — or in the cloud with a POS that keeps serving when the connection drops.
A beach resort on Palawan or Siargao doesn't operate like a city hotel in Makati. Connections drop with the weather, power isn't always steady, and a PMS that stops when the internet does is a liability at the front desk and fatal in the restaurant. Flex was built for exactly these conditions — as software and as hardware, because we design and install the servers, network and POS as well.
Same software either way — what differs is how much your operation should depend on the connection you actually have.
For properties with dependable connectivity — Manila, Cebu, Boracay's built-up areas — cloud keeps on-site hardware minimal. A small on-site node keeps POS and cashier taking orders through an outage.
For remote islands and typhoon-season resilience, Flex runs on a server we supply and install at your property. Check-in, POS, housekeeping and reporting all keep working with no outside connection at all.
Not sure which fits? Tell us where the property is and we'll advise. Get advice →
On-premise: nothing — the whole system runs on your local network. Cloud: POS and cashier keep taking orders and payments locally, then sync the moment the connection returns. Either way, service doesn't stop.
Yes — we supply and install the server, network and POS hardware, and support the software remotely — as we do for properties worldwide. We recommend a local contact who can physically swap a unit if one fails, and we'll help you arrange one.
With on-premise, your guest and financial data never leaves your property, which settles data-residency questions outright. If you run cloud and have residency requirements, tell us and we'll advise.
Yes — the Philippines is part of fifteen years of Resort Manager deployments across Southeast Asia, alongside Indonesia and Thailand.
Tell us about your property and its connectivity, and we'll recommend cloud or on-premise — and quote for it.
